At Red Design (iphonecase.com.my), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
By using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely via third-party payment providers)
Non-Personal Information
- Browser type and device information
- IP address
- Pages visited and time spent on the website
- Cookies and similar tracking technologies
2. How We Use Your Information
Your information may be used to:
- Process and fulfill orders
- Communicate order updates and customer support responses
- Improve our website, products, and services
- Send transactional or promotional emails (you may opt out anytime)
- Prevent fraud and ensure website security
3. Sharing of Information
We do not sell or trade your personal information.
We may share your data only with:
- Payment gateways (for payment processing)
- Courier and logistics partners (for delivery purposes)
- Service providers who assist in operating our website
- Authorities if required by law
All third parties are required to handle your information securely and confidentially.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
While we strive to protect your information, no online transmission is 100% secure. You use the website at your own risk.
5. Cookies
Our website uses cookies to:
- Enhance user experience
- Remember preferences
- Analyze site traffic and performance
You may disable cookies via your browser settings; however, some website features may not function properly.
6. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill orders
- Comply with legal and accounting obligations
- Resolve disputes
7. Your Rights (PDPA ā Malaysia)
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Withdraw consent for data processing (subject to legal obligations)
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Changes to This Policy
Red Design reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with immediate effect.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
š Phone / WhatsApp: 016-225 6376
š§ Email: me@reddesign.com.my
Thank you for trusting Red Design.